About this course

In this course, technicians will learn how to effectively navigate the UpKeep Mobile app to improve their workflow and efficiency in managing maintenance tasks. The course will cover essential features and functions of the app, including how to create and process work orders, communicate with team members, and view location and asset details.

Technicians will also be introduced to Nova, UpKeep’s built-in assistant designed to support technicians as they work. Throughout the course, Nova is introduced as a tool that helps technicians prioritize work orders, troubleshoot issues, and take action on their behalf to streamline daily workflows.

By the end of this course, technicians will have a solid understanding of how to use UpKeep Mobile to streamline their daily operations, reduce downtime, and improve asset reliability. They will be able to leverage the full capabilities of the app, including Nova where helpful, to prioritize maintenance tasks, track progress, and collaborate with team members in real time.

Content Type

• On-demand
• Multiple Lessons
  

Who should take this course?

This course is primarily designed for technicians to learn how UpKeep integrates into their daily routines and enhances their workflow. Administrators will also benefit by gaining insight into the technician experience and understanding how to better manage and support their teams.

How long is the course?

Approx. 25 mins

Key Lesson Concepts:

• Introduction to UpKeep and user roles
• UpKeep workflows
• Essential features of the UpKeep Mobile app
• Managing, creating, and processing work orders
• Accessing critical data for locations and assets
• Using Nova as an in-app support tool
• UpKeep support channels