This will be an introductory course covering the basics of UpKeep. First, we'll break down the different user types and their permissions. Next, we'll dive into best practices for data collection, focusing on the crucial location and asset data. Then, we'll look at common workflows, including request workflows and reactive work order creation. Finally, we'll highlight all the resources available to ensure customer's success with UpKeep.

This course provides a concise overview of the UpKeep platform to help you efficiently manage your maintenance operations. Here’s what you’ll learn: Understand the different technician user types and their permissions to customize access levels for better security and efficiency. Learn the standard procedures for creating, managing, updating, and closing work orders, streamlining your maintenance processes. Get comfortable using the UpKeep mobile app. This includes navigating the home page, managing work orders, creating drafts, processing orders, accessing location and asset data, managing notifications, updating profile settings, and finding support. Explore UpKeep's support channels, including live chat, email support, and the knowledge base, to resolve issues and enhance your user experience. By the end of this course, you will be equipped to leverage UpKeep's capabilities to optimize your maintenance operations and boost efficiency.